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Policies

Shipping Policies

All orders will ship via United States Postal Service.  Unless otherwise agreed upon.  When using requested shipping companies, TreeHuggersRus is no longer responsible for the freight once it has left the shipping dock.  Please insure your items are shipped with a reliable company.  Please allow 2-10 business days for ground shipping.  Overnight and Priority mail are available upon request and approval for an additional fee.  Please make all requests for expedited shipping by e-mail as they are processed more efficiently. 

 

Priority Mail Shipping Policy

All Priority mail will ship within 3 business days.  Vitamins and supplements are excluded from these arrangments unless authorized.  Some items may incure additional shipping charges for priority.  Such as Gallons of any product, or any oversized shipment.  All orders are processed within 3 business days, excluding holidays.


Return Policy

At TreeHuggersRus.com we are pleased to offer a 60 day money back guarantee for all purchases and for any reason.
Please submit a request by e-mail for all returns including the product name and number.  You will receive a reply stating your return authorization number within 48 hours.  Please include this number on the outside of the package in order to expedite your return process.  Refunds for quantities of 10 or more of the same item will not be accepted.  Except for items with a manufacturing defect.  Please be sure you are happy with the performance of a product before ordering multiples.  Returns are subject to approval by TreeHuggersRus.  All orders must be returned within 60 days of the return authorization e-mail.  A restocking fee may apply if not received within the 60 days.  No returns will be accepted beyond 150 days of purchase.


Backorder Policy

All back orders will be processed in the order they are received.  You will be charged for your back ordered items at the time you place your order.  TreeHuggersRus is not responsible for any products discontinued by the manufacturer.  We will do our best to notify you of any changes in your order status as soon as possible.  


Damaged Goods Policy

If you receive your items in damaged condition please take a digital photo immediately to avoid shipping costs.  As soon as the photo is received a new order will be processed and shipped as efficiently as possible.  To expedite the replacement product shipment please send an e-mail with the damaged product photo, name, and order number included.


We can be reached via e-mail at: ex.support@treehuggersrus.com


Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

DISCLOSURES:

THE STATEMENTS ON THIS WEBSITE HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION.  THE SUPPLEMENTS AND PRODUCTS SOLD ON THIS WEBSITE ARE NOT INTENDED TO DIAGNOSE TREAT, CURE OR PREVENT ANY DISEASE.  PLEASE CONSULT YOUR PHYSICIAN BEFORE USE.

TreeHuggersRus does not warrant and shall have no liability for product information on this site regarding recommendations concerning supplements for any and all health purposes.  Information on this site is provided only as a guideline to be used when discussed with a health care professional. 


By ordering from this site, international consumers agree to accept these terms:  All rules of Customs and Clearance to receive our products are the sole responsibility of the purchaser not TreeHuggersRus.  TreeHuggersRus is not responsible and can not be held liable for packages confiscated by Customs or misuse of the products.  All items shipped to countries outside The United States are solely at the risk of the purchaser.  Any items seized or lost during oversea shipments are not the responsibility of TreeHuggersRus.


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These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.  Please consult a qualified Physician before beginning any treatment plan.